Help Center

We currently accept all major credit cards (Visa, American Express, Discover and Mastercard). We also accept PayPal, Apple Pay, Amazon Pay and Google Pay for Express checkout!

All orders are shipped within 1-2 business days.

Free Standard Shipping on all US orders!

USPS First Class Package 

USPS Priority Mail 

USPS Priority Mail Express 

Choose your shipping option at check out to see how long the shipping time will be.

Returns and exchanges can be done within 21 days of purchase. Your returned flip flops must be unworn, unwashed and include the original packaging. Incorrect and worn items will not be accepted for return or exchange.

Submit your return or exchange request via our Contact Us page. For quick processing, please include your name, e-mail, order number and a reason for the return/exchange. Customer service will provide you with a return address. You are responsible for return postage. Please email us the tracking information for your return shipment so that we can expedite the processing of your refund. 

You will receive your refund within 7-10 business days after our warehouse receives your return. Your refund will be credited to your original form of payment. Shipping costs are not refunded on express service orders or return orders. If you refuse delivery of your purchase and it is returned to our warehouse, you will be refunded for the cost of the items only. You will not be refunded the cost of shipping.

1. Request your return/exchange via our Contact Us page on Samba-Sol.com within 21 days of purchase.
2. Our customer service team will review your request. Once reviewed, customer service will email you a personalized return address label with return instructions.
3. Repackage your flip flops and return your items to the address on the label.
4. Email our customer service your return shipment tracking details.
5. Your refund will be processed once your items are received by the warehouse and they are inspected to make sure they are the correct items and are in unworn condition.

Returns and exchanges can be done within 21 days of purchase. Your returned flip flops must be unworn, unwashed and include the original packaging. Incorrect and worn items will not be accepted for return or exchange.

Flip flops are designed for comfort and therefore have a more relaxed fit. If you are unsure of what size would be right for you, please use our size charts!

1. Place a sheet of paper on the floor with the end against a wall.
2. Stand on the sheet of paper with your heel tight against the wall.
3. Using a pen/pencil, mark the longest part of your foot, including toes.
4. Use a measuring tape to measure from the mark on the paper to the end of the paper, this is the length of your foot from heel to toe.
5. Compare your foot measurement to our size charts to find your perfect Samba Sol size!

Our current discount codes will be displayed on the top of our homepage! Also, sign up for our newsletter to get a code for 15% off and free shipping on your first order! 

Receive 15% off and free shipping on your first order!

Receive 15% off and free shipping on your first order!

Sign up for our newsletter! 

You can use one discount code per checkout!

You can remove any discount code, just click on the X next to the code under the promo code field at checkout. Then type in the promo code you want to use and hit apply.

Joining our rewards program is easy! Just click on the Samba Sol Rewards icon on the bottom right corner of your screen and click join! 

Or, you can register for an account with Samba-Sol.com to join Samba Sol Rewards!

If you already have an account with Samba-Sol.com, you can just sign in!

You can earn Samba Sol Rewards Points by: 

Joining Samba Sol Rewards (500 points)

Place an order on Samba-Sol.com (5 points for every $1 spent)

Like us on Facebook (100 points)

Share Samba Sol on Facebook (100 points)

Follow us on Instagram (100 points)

You also receive bonus points on your birthday! (300 points)

You can use your Samba Sol points to purchase discounts!

$5 off discount (500 points)

$10 off discount (1000 points)

$20 off discount (2000 points)

When you sign up for Samba Sol Rewards, you are given a unique referral link. All you need to do is post the link to any social media website (Facebook, Instagram, Twitter, etc) or send it via text or e-mail to your friends! 

When your friends click on your referral link, they will be prompted to sign up for a Samba Sol Rewards account. Once they sign up, they will receive a $5 off coupon! When your friend uses their $5 off coupon, you will be sent a $5 off coupon of your very own!

If you are interested in wholesale Samba Sol flip flip purchases, you can apply for a wholesale account here. If you have any questions about our wholesale program, please email Beau at wholesale@samba-sol.com

You can contact us here with any questions you may have! Please include the best way to get ahold of you in the message!